Hamzista Privacy Policy

Effective Date: 28th February 2025

Last Updated: 28th February 2025

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1. Introduction

This Privacy Policy ("Policy") governs the collection, use, storage, sharing, and protection of your personal information when you use Hamzista ("App," "Platform," "Service," "We," "Us," or "Our"). Hamzista is a global platform designed to connect architects, interior designers, realtors, artists, photographers, home & lifestyle enthusiasts, and job seekers through its core features: Hamziverse, HamziMart, and Hamzista Job Portal.

By accessing or using Hamzista, you ("User," "You," or "Your") consent to the practices described in this Policy. If you do not agree with any part of this Policy, you must immediately cease using the Platform. For questions or concerns, contact us at info@hamzista.com.

Important: This Policy is legally binding and complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), and other applicable privacy laws.

2. Definitions

Personal Information: Any data that identifies, relates to, describes, or can be linked to an individual, directly or indirectly.
Processing: Any operation performed on Personal Information, including collection, storage, use, and disclosure.
Data Controller: Hamzista, the entity responsible for determining the purposes and means of Processing Personal Information.
Data Processor: Any third party that Processes Personal Information on behalf of Hamzista.
User: Any individual who accesses or uses the Platform.

3. Information We Collect

A. Categories of Personal Information

We collect the following types of Personal Information:

1. Information Provided Directly by You

Account Information: Name, email address, phone number, password, and profile picture.
Professional Details: Credentials, portfolios, service descriptions, work history, and certifications for architects, interior designers, realtors, and other professionals.
Job Portal Information:
For job seekers: Resumes, cover letters, employment history, skills, certifications, and job preferences.
For employers: Company details, job postings, hiring preferences, and payment information for premium listings.
User-Generated Content: Design projects, event RSVPs, challenge submissions, product listings, reviews, and other content uploaded or shared on the Platform.
Communications: In-app messages, consultation bookings, customer support inquiries, and feedback.

2. Information Collected Automatically

Device Information: IP address, device ID, operating system, browser type, and hardware details.
Usage Data: Swiping history, content interactions, session duration, and feature usage.
Location Data: For local/global content filtering in Hamziverse, HamziMart, and job postings.
Cookies and Tracking Technologies: For analytics, personalized ads (Spotlight Ads), and session management.

3. Information from Third Parties

Social Media Logins: If you sign up via Google, Facebook, or other platforms, we collect your public profile information.
Analytics Tools: Data from Google Analytics, Firebase, and other tools to track app performance and user behavior.
Payment Processors: Transaction details from Stripe, PayPal, or other payment gateways.

4. Legal Bases for Processing Personal Information

Under GDPR and other applicable laws, we rely on the following legal bases for Processing Personal Information:

Consent: When you voluntarily provide Personal Information, such as creating an account or participating in challenges.
Contractual Necessity: To fulfill our obligations under the Terms of Service, such as processing payments or facilitating matches.
Legitimate Interests: To improve the Platform, prevent fraud, and provide personalized experiences.
Legal Obligations: To comply with applicable laws, regulations, or legal processes.

5. How We Use Your Information

A. Service Delivery

Hamziverse: Facilitate content discovery, professional matchmaking, and community engagement.
HamziMart: Process product purchases, auctions, and seller transactions.
Job Portal: Match job seekers with employers, manage applications, and facilitate hiring processes.

B. Personalization

Use AI-driven algorithms to personalize content feeds, matchmaking, and job recommendations.
Tailor ads (Spotlight Ads) and promotions based on user preferences and behavior.

C. Business Operations

Improve app functionality, troubleshoot issues, and conduct analytics.
Run promotional campaigns (e.g., referral rewards, content challenges).

D. Marketing

Send targeted ads, newsletters, and promotional offers.
Retarget users based on activity (e.g., swipes, abandoned carts in HamziMart).

E. Legal Compliance

Respond to legal requests (e.g., subpoenas) and enforce our Terms of Service.

6. How We Share Your Information

A. Third Parties

Service Providers: Payment processors, cloud hosting, analytics tools, and customer support platforms.
Advertisers: For Spotlight Ads and retargeting campaigns (non-personally identifiable data).
Partners: Affiliates via PartnerLinks (e.g., product promotions).
Legal Obligations: When required by law or to protect our rights.
Business Transfers: In mergers, acquisitions, or asset sales.

B. User-Initiated Sharing

Public profiles, event RSVPs, challenge submissions, and crowdfunding campaigns may be visible to other users.
Job seekers' resumes and applications are shared with employers on the Job Portal.

7. Data Security

We implement robust technical and organizational measures to protect Personal Information, including:

Encryption: SSL/TLS encryption for data in transit and at rest.
Access Controls: Role-based access to limit data exposure.
Regular Audits: Security assessments to identify and mitigate vulnerabilities.

Important: Despite these measures, no system is 100% secure. Report vulnerabilities to info@hamzista.com.

8. Your Rights and Choices

A. Access and Correction

Update your profile, resume, or job preferences via account settings.

B. Deletion

Request deletion of your data by contacting info@hamzista.com.

C. Opt-Out

Unsubscribe from marketing emails.
Disable cookies or location tracking in device settings.

D. Data Portability

Request a copy of your data in a machine-readable format.

E. Withdraw Consent

Adjust permissions in your account or contact us.

9. Children's Privacy

Hamzista is not directed at children under 13. We do not knowingly collect data from minors.

10. International Data Transfers

Data may be stored/processed globally (e.g., EU to US). We comply with GDPR and use Standard Contractual Clauses (SCCs) for transfers.

11. Policy Updates

Changes will be notified via in-app alerts or email. Continued use implies acceptance.

12. Additional Disclosures

HamziMart Marketplace

Sellers are responsible for their product listings and compliance with consumer laws.

Job Portal

Job seekers and employers are responsible for the accuracy of their profiles and job postings.

AI and Algorithms

Hamziverse's matchmaking and content feeds use automated decision-making. Users can adjust preferences or request manual reviews.

Contact Us

For privacy concerns or requests:

Email: info@hamzista.com
Address: 5900 Balcones Dr STE 100, Austin, Texas, 78731

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